One story, two sides

Surprisingly, most seniors said they loved their walker; it was essential to their daily life. But I heard a different story from family members and therapists: in their opinion, the walker was actually the problem.

 
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Primary User: Injury Recovery

Mobility is increasing
”I love my walker!”

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Secondary User: Chronic Condition

Mobility is declining
”I couldn’t live without it!”

Family Member

His grandpa uses a walker for a chronic condition.
”My family thinks the walker actually made it worse.”

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Physical Therapist

20+ years working with seniors
”Most of my patients struggle to graduate from a walker.”

 
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how can we help users cross the mobility gap?

I identified a gap in the injury recovery process: eventually, seniors get too much support from a walker, but they aren’t ready yet for a cane. To help users cross this gap, I needed to design something that gave less support than a walker, but more support than a cane.

 
 
 
 

iterative Prototyping

The “Hinge” idea was selected by a physical therapist with over 20 years of experience working with seniors. She liked the idea of a walker that “moves with you,” and thought it would be a good next step for her walker patients.

 
 
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I would prescribe this for any walker patient.
— Mary Pat; geriatric physical therapist for 20 years
 
 
 
 
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The big picture

If TwoStep was being developed for production, extensive engineering, testing, and design revisions would be required. The final product could end up looking very different from what you see here. If nothing else, this concept is a way to call attention to the Mobility Gap, an issue that will become more and more prevalent as the senior population grows.